Ticketing Kiosk – Use Case Scenarios

 

Most of us might have used a ticketing kiosk to purchase tickets, maybe in airports, railway stations, shopping malls etc. Yes, ticketing kiosk are employed in a wide range of settings like exhibition venues, parks, concert halls, events, or for any other purpose that demands ticketing. A ticketing kiosk automates the ticketing process thereby eliminating human intervention. Panashi is as self-service kiosk provider in the Middle-east that focusses on self-service kiosk software and hardware integration, consultation and implementation. Panashi provides indoor, outdoor, through-wall and custom built ticketing kiosks for government organizations, event management companies etc. in the middle-east and Africa.

Benefits of Ticketing kiosks

Before moving on to the use case scenarios, let us have an understanding of the benefits of implementing ticketing kiosks. And the benefits are:

1.   Automated ticketing – the customers realize the benefits of self-service kiosk technology and hassle-free ticketing.
2.   Reduced human intervention – Ticketing kiosks do not require human intervention, and the kiosk machines perform payment collection and ticket dispensing with utmost efficiency.
3.    Avoid long lines – Ticketing kiosk speeds up the ticketing process and eliminates the long lines. A glimpse of the long line may demotivate people and might end up in cancelling their plan to attend the event.  
4.  Cut down labor expenses – Ticketing kiosks act as a substitute to human laborers and thus cut down the expenses.
5.   Remote monitoring – The admins can remotely monitor the operation of the kiosk from a different location.
6.   Branding – Panashi kiosks are aesthetically designed considering the unique requirements of the client. The meticulous and intuitive design helps in branding.
7.   Improved customer experience – reduced waiting time, fast and efficient ticketing, minimum human interaction point towards improved customer experience. 

Self-service ticketing kiosk - Use case scenarios

• Transportation hubs - Ticketing kiosks are widely implemented in all major transportation hubs like railway stations, airports, etc. to automate the process of ticketing to the passengers. All major transportation hubs experience visitors and commuters in large numbers, and therefore, deploying human employees won’t be sufficient to manage the inflow of passengers. Installing self-service kiosks in sufficient numbers helps to perform the ticketing task 24/7 with maximum efficiency and without human intervention.
•  Cinemas – Ticketing kiosks are installed at cinemas to streamline the ticketing process. Ticketing kiosks or cinema kiosks eliminate the long lines and reduce the wait time involved in the purchase of tickets.
•   Shopping malls and amusement parks – Shopping malls make use of ticketing kiosks to provide access to rides, games and other entertainment-oriented activities. At times, ticketing kiosks are also referred to as entertainment kiosks for the same reason. 
•   Events – Exhibitions, circus, art galleries, museums, concert events – all make use of ticketing kiosks to handle the ticketing process, which otherwise requires human ticketing employees. 

For self-service kiosk consultation and implementation, please visit the official website of Panashi. Our designers are equipped to fulfil all your requirements.