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Most of us
might have used a ticketing
kiosk to purchase tickets, maybe in airports, railway stations, shopping
malls etc. Yes, ticketing kiosk are employed in a wide range of settings like exhibition
venues, parks, concert halls, events, or for any other purpose that demands ticketing.
A ticketing kiosk automates the ticketing process thereby eliminating human
intervention. Panashi is as self-service kiosk provider in the Middle-east that
focusses on self-service kiosk software and hardware integration, consultation
and implementation. Panashi provides indoor, outdoor, through-wall and custom
built ticketing kiosks for government organizations, event management companies
etc. in the middle-east and Africa.
Benefits of Ticketing kiosks
Before
moving on to the use case scenarios, let us have an understanding of the
benefits of implementing ticketing kiosks. And the benefits are:
- Automated
ticketing – the customers realize the benefits of self-service kiosk technology
and hassle-free ticketing.
- Reduced
human intervention – Ticketing kiosks do not require human intervention, and
the kiosk machines perform payment collection and ticket dispensing with utmost
efficiency.
- Avoid
long lines – Ticketing kiosk speeds up the ticketing process and eliminates the
long lines. A glimpse of the long line may demotivate people and might end up
in cancelling their plan to attend the event.
- Cut
down labor expenses – Ticketing kiosks act as a substitute to human laborers
and thus cut down the expenses.
- Remote
monitoring – The admins can remotely monitor the operation of the kiosk from a
different location.
- Branding
– Panashi kiosks are aesthetically designed considering the unique requirements
of the client. The meticulous and intuitive design helps in branding.
- Improved
customer experience – reduced waiting time, fast and efficient ticketing,
minimum human interaction point towards improved customer experience.
Self-service ticketing kiosk - Use case scenarios
- Transportation hubs - Ticketing
kiosks are widely implemented in all major transportation hubs like railway
stations, airports, etc. to automate the process of ticketing to the
passengers. All major transportation hubs experience visitors and commuters in
large numbers, and therefore, deploying human employees won’t be sufficient to
manage the inflow of passengers. Installing self-service kiosks in sufficient
numbers helps to perform the ticketing task 24/7 with maximum efficiency and
without human intervention.
- Cinemas – Ticketing kiosks are
installed at cinemas to streamline the ticketing process. Ticketing kiosks or
cinema kiosks eliminate the long lines and reduce the wait time involved in the
purchase of tickets.
- Shopping malls and amusement parks –
Shopping malls make use of ticketing kiosks to provide access to rides, games
and other entertainment-oriented activities. At times, ticketing kiosks are
also referred to as entertainment kiosks for the same reason.
- Events – Exhibitions, circus, art
galleries, museums, concert events – all make use of ticketing kiosks to handle
the ticketing process, which otherwise requires human ticketing employees.
For
self-service kiosk consultation and implementation, please visit the official
website of Panashi. Our designers are equipped to fulfil all your requirements.
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