Take Customer Service to New Level with Panashi Self-Service Government Kiosks

Self-service government kiosks are widely deployed both by the federal and state governments to improve the efficiency of their services. The self-service kiosk helps the public access an information with great ease and in minimum time. It also helps government employees to eliminate the repetitive tasks they perform on a daily basis, and thus, improves employee productivity. Panashi FZCO is a prominent self-service kiosk provider in the middle-east that offers self-service government kiosks for a wide range of government requirements. Panashi government kiosks are highly intuitive and come in various designs to suit the needs of the customer.

Let’s have a closer look at the features and benefits of self-service government kiosks.

The features of Panashi government kiosks

The government kiosks serve as a link between the public and the government departments. And therefore, our kiosk machines are equipped to facilitate effortless customer interactions. 

1.           Highly interactive and user-friendly touch-screen
2.          24/7 service
3.           Remote monitoring facility to monitor the kiosk operation from a different location.
4.           Secure operation fulfilling all international and governmental norms.
5.           Option for advertising

Benefits of Panashi self-service government kiosks

•          Effortless access to information – the public can easily access a plethora of information regarding government plans, schemes and programs directly from the kiosk screen. The citizens get access to various government services with a touch on the screen and in minimum time.
•         Avoid long lines – if government kiosks are deployed at public locations, the citizens can access the kiosk machine, right at that location. The citizens need not visit the particular government department to pursue the same task. This helps significantly to eliminate the long lines in government departments and counters.
•         Citizen empowerment – The average citizen feels empowered, as he/she gets access to valuable information and services without having to wait at government departments.  
•         Reduce expenses – An automated self-service kiosk machine frees up an employee and performs all the repetitive tasks with great precision and efficiency. Government kiosk serves as feasible cost-controlling mechanism for both state and federal governments.
•         Propels e-governance initiative – Deploying government kiosks propel the e-governance initiative of the government assisting the public to perform the transactions electronically.

How self-service government kiosks help government agencies?

• DMV - DMVs can leverage self-service government kiosks in connection with services like vehicle registration, transfer of ownership, renewal of license and many others.
• Ticketing purpose – As you all know, ticketing is compulsory at all transportation centers like airports, railways stations, bus depots etc. A ticketing kiosk can serve as a ticket vending machine and operates in both outdoor and indoor environments 24/7. To add on, a ticketing kiosk saves time and reduces the operational expenses to a great extent.
• Utility bill payment – The public can pay all their utility bills like electricity and water bills at a single kiosk machine.
• Traffic fines – pay fine amounts related to traffic violations and various other fines.
• Certificate issuance – Citizens can make use of government kiosks to issue important certificates like birth certificate, death certificate, student certificate etc.  
• e-voucher receipt - Panashi government kiosks are equipped to print an e-voucher as a replacement for cash payments. The e-voucher can be produced to perform various transactions at the counter. 

Empower the citizens by implementing self-service kiosks at all government agencies and departments and reduce the expenses through self-service kiosk automation. For government kiosk-related queries, consultation and implementation, please visit the official Panashi website.